FaysoVPN support
Tell us what stopped working.
Support is provided by Hyperlink Software Technology LLC. Email us with enough detail to reproduce the issue, but never include your password, card details or complete Google Play purchase token.
Email FaysoVPN supportcontact@hyperlink.us.com
Connection help
Confirm that your regular connection works, try a different FaysoVPN server, then disconnect and reconnect. Include your device model and Android version if the problem continues.
Google Play billing
Use Restore purchases in the app if an active plan is missing. Recurring plans are cancelled from Google Play. Never email card details, passwords or a complete purchase token.
Account access
Use password reset if your account has a verified email. If it does not, contact support with your username and device model so we can explain the available verification steps.
Privacy and account requests
Privacy questions can be sent to the same support address. Account deletion is available inside the app and through our public deletion request page.